Seat fabric premature wear?
9 months 3 weeks ago #439867
Thank you received: 490
I am afraid it is typical of many firms in all sorts of businesses these days to just fob you off and hope you go away. I would see if you can get photos of the wear on the other Lunar as evidence of a problem. If Belfield have given you a quote for the work then that is evidence of the value of your claim and do not forget to add interest at 8% and your costs to any claim.
If you do proceed it will be very expensive for the firm at the end of the action as the dealer will claim against Lunar who claim against Belfield who claim against their supplier which would run into thousands in solicitors fees. You will appreciate why they might be keen to settle.
I do have to say when our caravan had damp Lunar did accept the claim very quickly, although it has taken a couple of months to get the parts, but we needed the caravan anyway, so it did not worry us in this case. It is booked in now though.
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