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Brand 5 days 9 hours ago #475201

  • akd1961
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Hi

Sorry me again, someone said the Elddis caravans were bottom of the list I just wondered why as the reviews seem to be pretty good.

At the min the ones that catch my eye are Coachman, Bailey, Swift and Adria.
Whats your favourite and why please

Angie
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Brand 5 days 8 hours ago #475203

  • otherclive
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akd1961 wrote:
Hi

Sorry me again, someone said the Elddis caravans were bottom of the list I just wondered why as the reviews seem to be pretty good.

At the min the ones that catch my eye are Coachman, Bailey, Swift and Adria.
Whats your favourite and why please

Angie

Coachman seem to have good customer reputation and are nicely fitted out caravans, but quite heavy and with relatively low payloads on some models. Adria seem to consistently receive good survey feedback from new customer and as used caravans. Again though not lightweight.

As most of the kit in all caravans comes from the same suppliers (Thetford, Alko, Alde etc) the quality is in the design, manufacture and installation process, and PDI. With Eldiss being taken over by Hymer/Trigano there is an expectation that they will benefit from the Hymer approach to design and build. But it's early days in that cycle so any improvements may take a while to feed through and be seen. Eldiss may be suffering the Skoda effect for a while yet!

The dealer can make an almighty difference to the ownership experience. If you have a local dealer for the brand and you develop a relationship with the dealer I have found problems with the caravan are rectified more smoothly. I have use Chipping Sodbury Caravans for a Bailey that had to have both front and rear panels replaced, and Tilshead Caravans for a Swift rear panel to be replaced. No point in saving few quid if the dealer is 200 miles away.

All other aspects being equal in terms of layout, MTPLM, budget etc I would opt for an Adria.
Skoda Superb Estate 2.0 TDi SE CR 170ps DSG 4x4 carrying two Springers, Sprite Musketeer TD 2013.
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Brand 5 days 8 hours ago #475204

  • Raywood
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The magazine runs an annual customer survey. On customer satisfaction Eldiss have come consistently bottom and in the years when it asked about fault free caravans they were bottom again. Having said that they do produce some very nicely designed models and there are plenty of satisfied customers but on the basis of the surveys less than with other makes.
They were taken over by Hymer a couple of years back and hopefully they have improved, but it might be worth waiting for the latest survey to see if this has happened.
Ray
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Brand 5 days 7 hours ago #475216

  • Mel
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The difficulty is that within any brand you get good and not so good vans. Elddis are consistently bottom, but I have had two Elddis, one new (2010) and one second hand (2013 model bought by us in 2017). Both were
/are excellent, no damp, no major issues, no warranty issues. Unlike our first van, a brand new Swift (2006) which was damp in different places on each of the first 3 services (got rid then).
Although the surveys will give you an idea, you must remember that they are opt in surveys and therefore not necessarily a representative sample of the caravan buying public.
As others have said, the more helpful consideration is the reputation of the dealer in putting right anything that goes wrong.
Good luck
Mel
Lady Mel

May the road rise up to meet you
May the wind be always at your back.....
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Brand 4 days 11 hours ago #475223

  • ProfJohnL
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Hello Angie.,

Reviews tend to be about brand new caravans and focus on layout and colour schemes, In most cases caravans for review will have been checked over with a fine toothed comb by the manufacturer of dealer and the obvious faults will have been put right before they reach the reviewer.

The satisfaction surveys are more about how the caravan has performed in the hands of real user's and as such are more likely to reveal any common problems with a particular model, as well as the most annoying.

Its as sad and proven fact that caravan manufacturers have an abysmal record as far as maintaining a high standard of product quality, An industry that congratulates itself on having a "good performance" whilst having about 20% or more of its products from new requiring attention needs to wake up to reality. It needs to drive the ethic of right first time from chairman down to through all its staff and employees, something that will never happen as long as they use piece work for production staff.

Having seen how some manufactures production lines are run, it hardly surprising appliances get damaged.

Because there is such poor consistency, simply relying on the results of a satisfaction survey and choosing the best performing manufacturer will still mean you have at best about a 1in 5 chance of receiving a new caravan with defects some of which can be serious.

I suggest you find the caravan with the layout that suits you best, Don't go for the cheapest deal if it means your seller is half way across the country, and whilst private sales of secondhand caravans can represent a great deal, the value of the deal can soon evaporate if you have no dealers warranty to sort things out for you.
Unless I use quotes, All advice and opinions given are my own and are given in good faith. Never act on anything you read on a forum unless you can validate and verify its source and content.
Last Edit: 4 days 11 hours ago by ProfJohnL. Reason: typos
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Brand 4 days 6 hours ago #475230

  • Raywood
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The surveys did suggest that the chances of a fault free caravan is in fact less than 30%, with some makes dropping below 20%. Basically those getting an over 80% satisfaction rating, and not all do, shows just how resigned we are to the rubbish these firms turn out.
Ray
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Brand 3 days 6 hours ago #475267

  • intransient1
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I had 2 Elddis vans both leaked both were build using the SoLiD construction method.
Intransient1
2012 VW Touran, Lunar Ultima 560
Don't dream of living, live your dreams.
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