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TOPIC: Whale Aquasmart - Elddis Crusader

Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439947

  • adam_374374842
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Any help would be very much appreciated - I have a 2008 Elddis Crusader super sirocco - I can get no water from the Aquaroll - the taps bubble and spit a very small bit of water but nothing comes through I have tried everything to my knowledge - all sourced from the internet from tipping the van itself,placing the pump into the barrel first also without filter,replaced non return valve,pump makes the usual noises and seems O.K but also replaced this as well to cover that area to no avail,opened the furthest hot tap only and did the usual set up I have been doing for 17 years,disconnected all pipes leading to pump on by one with no blockages found - the only thing I seem not to delve into is the box behind the water tank that brings the water into van is there something I could do around there but would have to move the tank possibly - desperate and itching to go away - Thankyou for any advice......Adam.
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439954

  • Raywood
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Whale have a good reputation for customer service so I would try ringing them and hopefully they can talk you through sorting it.
Ray
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439957

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Thanks for the reply - yes they are very helpful I have used them in the passed and on this occasion they emailed me a trouble shooting sheet which I had tried everything written down and have kept for future reference ............ Thanks again.
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439960

  • VicMallows
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My 2005 Elddis has a Crystal Mk2 water inlet (no filter). This incorporates a non-return valve (a small plastic bit with an 'o'ring actually in the water inlet. (There is an additional separate push-fit non-return as well).

At the rear of the Crystal fitting is a pushfit 'T' fitting. IF THIS IS PUSHED FULLY ONTO the crystal inlet, it pushes the non-return into the OFF position. This can happen accidentally. (The problem is because it is a 'T' with the middle branch attached to the inlet. A straight fitting, or the ends of a 'T' would not create this particular problem.

Just something worth checking!
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439962

  • adam_374374842
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Thankyou - will be checking - could you tell where to find the push T fitment!?
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #439966

  • VicMallows
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adam_374374842 wrote:
Thankyou - will be checking - could you tell where to find the push T fitment!?

Directly behind the water inlet. The problem in my case (Elddis Avante) is that with the 'T' fitting as installed, if pushed fully home, it prevents the built-in non-return from opening. (It seems the 'T' does not have a stop to limit how far the fitting can be pushed onto the inlet fitting). You say your inlet is located behind the tank ..... can you reach around the tank and feel the back of the inlet fitting? (If you DO have a separate non-return valve, then you don't really also need the one incorporated into the inlet).

Caravans are seldom built with ease-of-maintenance in mind!. On mine the hot water tank has to be removed just to replace the immersion heater element ..... which should be a simple 10-minute job :(
Last Edit: 2 months 2 weeks ago by VicMallows.
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #440021

  • audiorob
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You seem to have been exceedingly thorough, so excuse this reply if it is something you have already checked. When my Elddis van was new to me I had the same issue, I could get the taps to splutter but not supply running water. The dealer kindly showed me how to remove the tap spout filters which had become clogged between use - I think the in-line filters do seem to shed a bit of charcoal. In the tap head effectively are 2 nylon and 2 metal grids that I suspect become easily clogged.. Now I check them regularly blowing any bits out and screwing the assembly back into the spout - rarely do I find nothing!
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #440038

  • Dustydog
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Adam
Can you just clarify if you have an onboard cold water tank and on board Whale high-flow on-board pump system with carbon filter?
When you say you put the pump in the aquaroll, sorry to sound thick but is it a pump and not the carbon filter??
If you have the onboard set up then there are two and three way valves, either manual or electrical solenoids.
Maybe one of these has failed . I have the onboard system and over the last eight years have changed both three way valve as they fail in one position. I carry a spare now.
Hope you get it fixed. Whale have a very good website which may help you.
It will be interesting to know what the problem is. :)
Sir Dustydog (BAR) TS .Woosie Round Table
Properly trained, man can be dog's best friend.
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #440041

  • EH52ARH
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Hi Adam, as DD and Audio rob have stated, tap filters, silly little items but big fault, and on sterwlising my van once a too strong solution and it clogged the filters. Good luck.
Hutch.
Hutch
The site must be around here somewhere.????
2014, Sante Fe, 2013 Coachman, 560, VOP, Woburn Sands , Milton Keynes
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Whale Aquasmart - Elddis Crusader 2 months 2 weeks ago #440049

  • ProfJohnL
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EH52ARH wrote:
Hi Adam, as DD and Audio rob have stated, tap filters, silly little items but big fault, and on sterwlising my van once a too strong solution and it clogged the filters. Good luck.
Hutch.

Hello Hutch,

All the activated carbon type filters I have come across recommend flushing though to remove any loose particles before being put to active use. Loose bits of carbon can compromise not only tap filters but also non return valves in the system. So it's a wise precaution to remove tap filters whilst you flush a few litres of water after fitting a new carbon filter. Generally speaking, any carbon based water filter will only last a season. You need to check the manufacturers recommendations.

If Carbon filters are left in site for too long, they will become ineffective. There is an increasing probability the filters containment of both the carbon granules and the debris the filter has collected will breakdown releasing the contents into the down stream pipe work. This not only defeats the purpose of the filter but it will almost certainly compromise fawcett filters, and possibly non return valves on appliances.

Sterilising fluids will damage carbon filters., so when sterilising all carbon filters should be removed before sterilising. Generally you will only sterilise once a year, or may be before and after the season. It would be good practice to check the fawcett filters each time you change the main carbon water filter. Always follow the sterilise on manufacturers instructions regarding concentrations and dilutions, and exposure times.

Sterelising fluid should not block fawcett filters!

Just a note. I knew caravanners who commented that they had been glad they had changed their water filter because when they took the old one out it looked pretty horrible! :woohoo: l get the impression they thought it should look clean, :( but of course, without the filter all that grunge would have been flowing through your pipes. :huh:
Unless I use quotes, All advice and opinions given are my own and are given in good faith. Never act on anything you read on a forum unless you can validate and verify its source and content.
Last Edit: 2 months 2 weeks ago by ProfJohnL.
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