For the seventh year in a row, Practical Caravan has partnered with The Camping & Caravanning Club to launch the Owner Satisfaction Survey 2024.

Buying a caravan is a very important purchase, whether you’re purchasing a new or pre-owned model – after all, it will hugely influence the experience you have on tour in the coming years, so you’ll want to make sure you’re buying the right van – that’s where our Owner Satisfaction Awards come in.

What are the Owner Satisfaction Awards?

The Owner Satisfaction Awards launched in 2004 and is the only industry scheme that is based completely on owner feedback, with the reliability of the ‘van and its practicality both being taken into account.

They play a big part in letting customers buy their tourer with confidence – and that’s why we need you!

If you’ve bought a caravan – new or used – since 1 January 2020, and have owned if for at least three months, we want to hear from you. Simply let us know how you were treated when you bought the van, how it’s behaved, and whether or not you would buy from the dealership again.

Then, as a thank you, everyone who completes our survey will be in with a chance of winning one of three stays at a Camping and Caravanning Club site!

You can also take a look at the competition T&Cs.

Vote in our Owner Satisfaction Survey 2024 now!

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